- What is PointClickCare?
- PointClickCare benefits
- Overview of PointClickCare features
- PointClickCare pricing
- User satisfaction
- Video
- Technical details
- Support details
- User reviews
What is PointClickCare?
PointClickCare is a cloud-based electronic health record (EHR) solution designed for the long-term and post-acute care (LTPAC) industry. It a unified solution for care businesses that provides several reliable modules: care delivery management, marketing, financial management, business intelligence & analytics, and Quality and compliance.
PointClickCare offers effective technological solution aimed at improving business performance, quality of care delivery, patients’ document management, reimbursement accuracy, data entry, and simplifying the regulatory burden.
Whether you operate in the skilled nursing, CCRCs, senior living, or home and community-based services space, PointClickCare has the solution for your business. The platform provides a competitive edge via coordinated care delivery and service excellence regardless of the size of the practice.
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Overview of PointClickCare Benefits
PointClickCare is a robust practice suite designed to make care business stronger and to improve care delivery. The collaborative platform will not only streamline interdisciplinary workflows, but also provide all the right tools to manage a care business with success.
One of its most notable features is the care management module. This module is designed with care teams in mind to help them prioritize caring for their patients. It is a user-friendly functionality that consolidates a host of other options including; medication management, Point of care (POC), skin & wound, Nutrition management, Practitioner engagement, and secure conversations. All the functionalities integrate effortlessly to allow collaborators to share insights on care plans and accelerate the decision making process for unprecedented care delivery.
Another noteworthy feature is the business analytic module. The module provides numerous reliable features which include; reports, PointClickCare analytics, protracking analytics, and MDS analytics. In addition, the software provides a user-friendly dashboard that avails real-time task list and notification that enable users to take immediate actions to address the most critical care concerns. The business intelligence and analytics module enhance your decision-making capabilities by unifying the analytical tools for effective data unity. It helps to convert raw data into powerful insights that contribute immensely towards quality care delivery.
The software offers a reliable quality and compliance module that gives you an edge over the unexpected. The module provides tools that allow your care team to monitor and manage risks proactively and avert them before the danger strikes. This keeps your practice on the heels of quality improvements.
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Overview of PointClickCare Features
- Care delivery management
- Marketing
- Financial management
- Business intelligence and analytics
- Quality and compliance
- HIPAA compliant
PointClickCare Position In Our Categories
Since companies have distinctive business requirements, it is only rational that they abstain from adopting a one-size-fits-all, ideal software product. At any rate, it is nearly futile to come across such a software system even among widely used software products. The reasonable thing to undertake is to narrow down the different key aspects which necessitate scrutiny including major features, price plans, skill capability of staff, organizational size, etc. After which, you should perform your product research systematically. Browse over some PointClickCare reviews and check out each of the software solutions in your list more closely. Such all-encompassing product research can make sure you drop unfit apps and select the system that has all the aspects your company requires to be successful.
Position of PointClickCare in our main categories:
TOP 20
PointClickCare is one of the top 20 EHR Software products
TOP 10
PointClickCare is one of the 10 Medical Practice Management Software products
Since each company has particular business requirements, it is sensible for them to abstain from seeking a one-size-fits-all ideal software system. Needless to say, it would be useless to try to find such a platform even among popular software solutions. The smart thing to do would be to catalog the various important aspects that require consideration such as required features, budget, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some PointClickCare EHR Software reviews and check out each of the other solutions in your shortlist in detail. Such exhaustive groundwork can ensure you weed out ill-fitting platforms and zero in on the system that offers all the elements you require for business success.
How Much Does PointClickCare Cost?
PointClickCare Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
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What are PointClickCare pricing details?
PointClickCare Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
PointClickCare’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions 41
Negative Social Media Mentions 0
We know that when you choose to get a EHR Software it’s important not only to find out how professionals evaluate it in their reviews, but also to discover whether the actual people and companies that use this software are actually happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and PointClickCare reviews across a wide array of social media sites. The information is then displayed in an easy to digest way showing how many people had positive and negative experience with PointClickCare. With that information at your disposal you will be prepared to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for PointClickCare?
PointClickCare integrates with the following business systems and applications:
- Medline
- Agentive Healthcare consulting
- CareWorx
- ConstantCare
- AccuScripts
- AlixaRX
- Brockie Pharmatech
- Accurate Imaging
PointClickCare User Reviews
PointClickCare average rating:
4.3/5 (14 user reviews)
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
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The most favorable review
Hortense
Verified user
Average score
5/5
PROS: Retrieving files that summarize the medical history of our patients is now a lot easier with this tool supporting us. We can also see the physician and the nurse in charge of him/her through the notes section. Said section can detail the treatments that the patient has received, making hand-off run more smoothly.
CONS: I do hope that the program can add functionality that can predict a patient’s treatment plan based on the data previously loaded into the system. This will help us work more efficiently. This doesn’t have to be a major overhaul in the system too--even just suggestions on the dosage that should be taken in can be helpful.
Reviewed 3 years ago
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The least favorable review
Else
Average score
4/5
PROS: I like how this program seems to walk you through your tasks with its constant cues on how you can proceed. It also has a feature where you can easily launch your tool of choice from a dropdown list.
CONS: The dashboard isn’t customizable. It would be nice to be able to load it up with all of my frequently used tools.
Reviewed 4 years ago
Read full review >
More reviews from 14 actual users:
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- Most positive
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Eliminates clutter–both in the workplace and the work process itself.
Read full review >
Hortense
Verified user
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 17.11.2021 Company Size: Industry: Hospital & Health Care
PROS: Retrieving files that summarize the medical history of our patients is now a lot easier with this tool supporting us. We can also see the physician and the nurse in charge of him/her through the notes section. Said section can detail the treatments that the patient has received, making hand-off run more smoothly.
CONS: I do hope that the program can add functionality that can predict a patient’s treatment plan based on the data previously loaded into the system. This will help us work more efficiently. This doesn’t have to be a major overhaul in the system too--even just suggestions on the dosage that should be taken in can be helpful.
What do you think about this review?
Great Poor
Assists in data hand-offs.
Read full review >
Dina
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 19.10.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care
PROS: This tool has made it easy for us to transition to a paperless environment. Even our staff love just how easy to navigate this program is-- it's simple and the command buttons do not give room for ambiguity. We can also set different user roles within our account.
CONS: I think that chartings can still be improved so they can give us better insight into our patients’ needs.
What do you think about this review?
Great Poor
Show More User Reviews (14)
Learning curve: zero.
Read full review >
Cristobal
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 09.10.2021 Company Size: Industry: N/A
PROS: There is virtually no learning curve here--one can easily use it without training. I particularly love how it gives a pretty accurate summary of all medical files so that physicians know what they are dealing with just a quick glance.
CONS: Nothing. This is a really impressive ERH solution and I absolutely love it!
What do you think about this review?
Great Poor
A foolproof solution to our charting needs.
Read full review >
Alexander
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 18.09.2021 Company Size: 11-50 Employees Industry: Education Management
PROS: I love how this program allows us to create templates that our staff can easily fill in during their rounds. This has positively affected our productivity on so many levels.
CONS: I wish that the program would do a quick QA sweep to check for typos. Even just a simple one would suffice--we just want to eradicate spelling errors, more than anything.
What do you think about this review?
Great Poor
My favorite among all other EHR solutions.
Read full review >
Yvette
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 16.08.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care
PROS: I had Core EHR up and running in no time. Right off the bat, I didn’t have a hard time--at all--in trying to understand its functions. Navigating the dashboard just comes easy. I think I might even say that out of all the EHR programs that I’ve used in my long career as a health caregiver, this one is my favorite.
CONS: I don’t think I have any suggestions on how CORE EHR can be improved. This tool is already good enough as it is.
What do you think about this review?
Great Poor
Really simple to use.
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Alana
Verified user
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 09.06.2021 Company Size: More than 100 Employees Industry: N/A
PROS: I really love just how user-friendly this tool is. Even a complete beginner can navigate this tool without much of a problem.
CONS: I really wish that they would just consolidate all of the apps inside the program, instead of making us access them externally.
What do you think about this review?
Great Poor
Simple but quite heavy to run.
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Jabari
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 30.01.2021 Company Size: Industry: Health, Wellness and Fitness
PROS: First of all, I would like to note here how much I love the simplicity of this tool’s design. It’s really easy to get to know as well. If you put in the effort, you can be an expert in handling it in just a matter of a few hours. I really like how there are certain roles that can be assigned to each user too so they can focus on a particular task better.
CONS: I can imagine that this program can be quite hefty in size--thus causing our computers to crash whenever we run it. This might be solved with more robust PCs though, so we’ll look into upgrading our devices first.
What do you think about this review?
Great Poor
A great help to our team.
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Else
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 25.01.2021 Company Size: More than 100 Employees Industry: Religious Institutions
PROS: I like how this program seems to walk you through your tasks with its constant cues on how you can proceed. It also has a feature where you can easily launch your tool of choice from a dropdown list.
CONS: The dashboard isn’t customizable. It would be nice to be able to load it up with all of my frequently used tools.
What do you think about this review?
Great Poor
Impressively simple!
Read full review >
Wilbert
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 05.01.2021 Company Size: 11-50 Employees Industry: N/A
PROS: This is, by far, the easiest EHR tool to learn. Even a complete beginner can easily navigate it without prior training.
CONS: I don’t always see the point of some of the reports.
What do you think about this review?
Great Poor
Charting is now a breeze.
Read full review >
Joseph
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 04.01.2021 Company Size: Industry: Hospital & Health Care
PROS: This tool is every nurse’s best friend because it helps us in one of our major (yet dreaded) activities: charting. But with Core, this task has become much more manageable. Retrieving information is no longer a daunting task too.
CONS: I don’t know if the program itself is to be blamed for this, but I have consistently noted that the processing is quite slow. There are days when Core won’t even open. However, I think this has more to do with our faulty internet connection more than anything. There are just too many people accessing it at all times.
What do you think about this review?
Great Poor
Simplicity is its main selling point.
Read full review >
Estefania
Verified user
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Published on: 03.10.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care
PROS: First of all, I really like how this program was designed--simple and clean. The developers are always looking for features to add and improve on too, which is always great.
CONS: I don’t like how I have to exit the program--and open an external app--just to access some of the features. I’m talking about the QA process of our data in particular here.
What do you think about this review?
Great Poor
Really helpful management and charting tool.
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Clint
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 28.09.2019 Company Size: Industry: Hospital & Health Care
PROS: What I love best about this program is its no-nonsense configuration. One can easily learn it and use it too.
CONS: You can’t change the charting templates too much. Even then, there are not a lot of templates you can choose from in the first place.
What do you think about this review?
Great Poor
Not much external support needed.
Read full review >
Mariela
Verified user
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 25.09.2019 Company Size: More than 100 Employees Industry: Hospital & Health Care
PROS: This had been particularly easy software to launch. We had it up and running in no time, without the need to tap into our already busy IT personnel to help us out. Because it is an online-based program, we did not need much external support in getting it started. Even the upkeep can be done within the department too.
CONS: I do wish the system itself would boot up and run faster. There are some tasks that are time-dependent and we need the program to keep up with our pace. Naturally, there are times when the internet connection would, indeed, be uncooperative. However, we suspect that the program itself can be clunky too. We just don’t like it when we call for customer support and their go-to reason would be that our internet connection is slow.
What do you think about this review?
Great Poor
No complications whatsoever.
Read full review >
Roselyn
Verified user
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 22.08.2019 Company Size: More than 100 Employees Industry: N/A
PROS: Navigating this tool is just as easy as 1-2-3. It’s really easy to use, to learn, and to implement within your workspace.
CONS: It would be nice to have the apps built in with the program itself. Right now, these are still external solutions.
What do you think about this review?
Great Poor
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PointClickCare user reviews
Eliminates clutter–both in the workplace and the work process itself.
Read full review >
Hortense
Verified user
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 17.11.2021 Company Size: Industry: Hospital & Health Care
Assists in data hand-offs.
Read full review >
Dina
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 19.10.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care
Learning curve: zero.
Read full review >
Cristobal
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 09.10.2021 Company Size: Industry: N/A
A foolproof solution to our charting needs.
Read full review >
Alexander
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 18.09.2021 Company Size: 11-50 Employees Industry: Education Management
My favorite among all other EHR solutions.
Read full review >
Yvette
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 16.08.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care